You may initiate the request of an exchange/return of a product if:

(a) Product does not fit;

(b) both the product and shipping package have been damaged;

(c) Product is defective;

(d) parts of the Product or accessory is missing;

You can exchange/return the product(s), purchased from us provided the product(s) satisfy below mandatory conditions:

  • The product has not been worn, cleaned or tampered with by you.
  • The brand tags, original packaging material, accompanying accessories are intact and not altered, damaged or discarded by you.
  • The product is not altered, unless proven vendor defect.
  • Return is being initiated against the order under which it was bought and the product matches our records.
  • There is no foul odour, perfume, stains, dents, scratches, tears or damage on the product.
  • The product(s) if bought as a set should be exchanged as the complete set.
  • Products returned should be in unused, undamaged, unwashed and in a saleable condition.
  • We are satisfied that the product has not been rendered defective or unusable.

We offer exchanges & returns within 7 days from the date of delivery. Once your exchange/return query has been accepted by our team, a notification will be sent to your registered email and your order will be picked up by our logistics partner within 24-48 hours.